Any orders placed and then cancelled will have a $10.00 fee charged or billed to you. The rationale for the fee: Orders booked are taken off the market for sale and are marked sold and we potentially could have a lost opportunity from another buyer if cancelled. Cancelled orders create bookkeeping and labor cost to process the cancelled order, labor to recalculate deletions and adding back on the sell sheets. Our pricing is not formulated for a cancelled order cost. We do make exceptions for the fee due to emergencies. We can also move the order to another date; if the birds are available. No orders can be cancelled 10 days or less prior to your ship date.